Product & Effectiveness
Frequently asked questions
Q1: How does the shapewear work?
A: Our shapewear uses scientific design and high-quality elastic fabric to instantly sculpt your body by gently compressing and smoothing. For best long-term results, we recommend combining wear with a healthy diet and exercise.
Q2: What makes your shapewear unique?
A: We stand out through:
1. Premium Fabric: Imported, breathable, and skin-friendly elastic yarn for all-day comfort.
2. Ergonomic Design: Expertly crafted for Asian body types, offering comfortable support that stays in place.
3. Customization: We offer B2B customization for sizes, colors, and functions.
Q3: Can shapewear help me lose weight?
A: No. Shapewear is designed for "body shaping" and "smoothing," not weight loss. It temporarily redistributes fat to improve your silhouette but does not burn calories. Weight loss requires a calorie deficit.
Sizing & Selection
Q1: How do I choose the right size?
A: Please use our detailed 【Size Chart】 and measure your bust, waist, and hips. Do not choose a smaller size for extreme compression, as it can be unhealthy. Our customer service can help if you're unsure.
Q2: What if I'm between two sizes?
A: If you're between sizes:
1. Choose the smaller size for stronger compression.
2. Choose the larger size for comfort, especially if you are new to shapewear.
Q3: Is the color accurate?
A: We try to display product colors accurately. However, slight color variations may occur due to monitor and lighting differences. The actual product color may vary.
Fabric, Care & Maintenance
Q1: What is the material? Is it breathable?
A: Our shapewear is mainly made from a high-quality Nylon + Spandex blend. It's elastic, durable, and designed to be breathable for comfort. (Note: Some high-compression styles may be slightly thicker).
Q2: How should I wash and care for my shapewear?
A: To extend its life, we recommend:
1. Hand wash in cool water with mild detergent.
2. Do not bleach, wring, tumble dry, or expose to direct sunlight.
3. Gently squeeze out water and lay flat to dry in the shade.
4. Store loosely; avoid sharp objects to prevent snags.
Ordering, Shipping & Returns
Q1: How long does shipping take?
A: We process and ship orders within 1-2 business days. Domestic shipping typically takes 3-7 days. For international shipping, please contact us.
Q2: What is your return policy?
A: We accept returns within 7 days of delivery for items in original, unworn condition with all tags attached. A $6 return shipping fee will be deducted from your refund. Final sale items cannot be returned.
Q3: What if I receive a defective product?
A: We accept returns within 7 days of delivery for items in original, unworn condition with all tags attached. A $6 return shipping fee will be deducted from your refund. Final sale items cannot be returned.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.